Refund Policy

1. Overview

At LinkInk, a product of Yardstick Marketing Agency, we strive to provide excellent service and value. This Refund Policy outlines the conditions under which refunds may be issued for our subscription services.

2. Subscription Refunds

2.1 Eligibility

You may be eligible for a refund if:

• You request a refund within 7 days of your initial subscription purchase
• You have not extensively used the service (generated more than 3 content calendars)
• There has been a technical issue that prevented you from using the service

2.2 Non-Refundable Cases

Refunds will NOT be issued for:

• Requests made more than 7 days after purchase
• Extensive use of the platform prior to refund request
• Change of mind after significant service usage
• Partial months of service
• Accounts terminated due to Terms of Service violations

3. Credit Purchases

Purchases of additional credits (for image generation) are non-refundableonce the credits have been added to your account. Please ensure you need the credits before purchasing.

4. Refund Process

4.1 How to Request a Refund

To request a refund:

1. Email us at support@linkink.app with the subject "Refund Request"
2. Include your registered email address and account details
3. Provide a reason for your refund request
4. Include your original payment receipt or transaction ID

4.2 Processing Time

Once your refund request is approved:

• Refunds are processed within 7 to 15 working days
• The refund will be credited to the original payment method used for the purchase
• You will receive an email confirmation once the refund is processed

4.3 Refund Amount

For eligible refunds:

• Full refund for requests within 7 days with minimal usage
• Prorated refund may be offered at our discretion for special circumstances
• Any payment processing fees may be deducted from the refund amount

5. Subscription Cancellation

Cancelling your subscription is different from requesting a refund:

• You can cancel your subscription at any time from your account settings
• Cancellation stops future billing but does not entitle you to a refund
• You will retain access until the end of your current billing period

6. Yearly Subscriptions

For yearly subscription plans:

• Refund requests must be made within 14 days of purchase
• Partial refunds for unused months are not provided
• Special circumstances may be considered on a case-by-case basis

7. Disputed Charges

If you notice an unauthorized charge, please contact us immediately at support@linkink.app. We will investigate and resolve the issue promptly.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date.

9. Contact Us

For refund-related questions or to submit a refund request:

• Email: support@linkink.app
• Company: Yardstick Marketing Agency
• Location: Dubai, UAE